Toronto UX Designers – Hear about UX Journey Stories from Local UX Talent

Mark your calendar and join us November 20 in Toronto for UX Thursday. This one day event focuses on some very cool UX work that’s happening right in Toronto. Six top local speakers share their UX journey’s on real-world UX projects. You’ll also hear keynotes from Jared Spool talking about Building a Winning UX Strategy Using the Kano Model and Derek Featherstone of Simply Accessible covering accessibility. The whole day takes place at the YMCA of Greater Toronto on Grosvenor Street. Stay tuned for more information on the amazing speakers and presentations we’ve got in store for you. But you’ll want to save you seat early because at $99/seat, this conference will sell out. You can also check out this video of a past UX Thursday...

UX Thursday Event with Jared Spool is Back in Detroit!

Yup, that’s right, on June 26th UX Thursday will return to Detroit with a bevy of UX luminaries. And you can join them all for just $99 bucks!  (Your cell phone bill is higher than that, right?) Keynotes will include Jared Spool and Dana Chisnell from UsabilityWorks and will be held at the city’s iconic Gem Theater. As always, there will be 6 other top local speakers there to share case studies of real-world UX projects, so start getting excited NOW! Stay tuned for more information on the amazing speakers and presentations we’ve got in store for you. You can also check out this video of last year’s show highlights. We hope to see you there but these events always sell out quickly, so don’t wait to sign...

Atlanta UXers – Get Ready for a Day of UX Awesomeness

UX Thursday – The one and only local, full day conference designed just for user experience pros is on its way to Atlanta! UIE and Vitamin T have joined forces to bring you a great group of Atlanta UX luminaries for a day of real-life case studies. Plus you’ll hear two fantastic keynote presentations from Adam Connor of Mad*Pow and me. This is wonderful opportunity to spend quality time exchanging ideas with participants and presenters. (The number of attendees is limited to assure you’ll get quality time with both.) I’ll kick off the day with my keynote, “It’s a Great Time to Be A UX Designer” and then be joined by these kind (and knowledgeable) folks: Federico Holgado, Lead UX Developer, MailChimp Robert Hamburger, Senior User Experience Lead, CNN Melinda Baker, Digital Experience Architect, American Cancer Society Klemens Wengret, UX Architect, Turner Broadcasting Josh Cothran, User Experience Designer, Georgia Tech Research Institute Colleen Jones, Principal, Content Science Closing keynote from Adam Connor, Design Director, Mad*Pow But that’s not all. After hearing all these great talks, we’ve put together a social cocktail hour afterwards to discuss all the interesting ideas you heard throughout the event. All in all it’s an action packed day. Be sure to join us on February 20 (it’s a Thursday, if you hadn’t guessed!), but don’t wait until the last minute. Our Chicago and Detroit UX Thursday shows sold out in a jiffy. And at $99 for Early Birds through February 7, you’ve got no reason to miss it! Register now. Get more info over at the UXT...

Dan Klyn – Determining What Good Means with Performance Continuums Live!

[ Transcript Available ] This podcast is Dan Klyn’s full presentation from UX Thursday Detroit. In considering your user’s experience with your design, keep in mind that there’s a difference between something looking good and being good. But how do you determine good? How can you measure it? If, for example, you’re a print company building a digital presence, do you focus on retention or acquisition based on the shifting experience? Dan Klyn of The Understanding Group believes that it all starts with language. It’s easy to ask for something that already exists, but much harder to describe something that one might want or need. Inspired by the work of Richard Saul Wurman, Dan introduced a diagnostic tool to his team based on the idea of performance continuums. In using these continuums, you can remove “or” from the conversation. Instead of looking at design problems as a contradictory issue, you place your focus where it is appropriate on the continuum. In the example of the print company, Dan offers “We must continue to acquire new customers, yet we will service the ones that we have really well”. By seeing where you land on the continuum, you can get a sense if what you’re currently doing fits in with “good”. Dan shares his thoughts in this podcast of his presentation from UX Thursday Detroit. Recorded: June, 2013 [ Subscribe to our podcast via ?This link will launch the iTunes application.] [ Subscribe with other podcast applications.] Full Transcript. Dan Klyn: “Publishing Company” was accustomed to this. Paper and print and periodicals. What they were up against is digital. They had...

Kate Kiefer Lee – Voice and Tone Live!

[ Transcript Available ] This podcast is Kate Kiefer Lee’s full Keynote presentation from UX Thursday Detroit. Given the amount of communications a user takes in on a daily basis, how you speak to them is incredibly important. The “voice” a company uses contributes to the establishment of the brand as well a creates a distinguishing identifier that sets it apart within the daily deluge of content users encounter. A consistent voice can help a user feel comfortable and familiar with your organization. There are considerations for establishing voice and tone situationally. If you lean more toward a sarcastic voice in your marketing copy, you may want to vary your tone when it comes to things like error messages. You don’t want to rub people the wrong way. Kate Kiefer Lee is the woman behind the voice and tone of MailChimp. She’s responsible for their interactive style guide at voiceandtone.com. Kate knows the importance of honest communication with users. Far too often, copy can be stale or technical. Kate approaches content with the user, a human, in mind. This, in turn, humanizes your organization in the user’s eyes making it far easier to make a meaningful connection between the two. Kate shares her experiences, bumps in the road, and tips in this keynote from UX Thursday Detroit. Recorded: June, 2013 [ Subscribe to our podcast via ?This link will launch the iTunes application.] [ Subscribe with other podcast applications.] Full Transcript. Kate: Hi, everyone! I’m Kate, but you probably already know me as the last thing standing between you and free drinks. [laughter] Kate: We’re almost done. It’s been...