A Bias for Making

Today’s UIEtips article looks at the communication process designers and developers follow to bring designs to life. From the waterfall approach to an Agile method, the common goal is creating, building, and executing better designs. If you or your team struggles with communicating design objectives and process with developers and other key players, then you’ll want join us for Ben Callahan’s full-day workshop on workflow on responsive web design projects at UXIM April 7-9 in Denver, CO. Here’s an excerpt from the article: Step into the Wayback Machine, Sherman, and set the dial to 1994. You’ll find me in a conference room, explaining to a room of developers and product owners (back then, we called product owners either product managers or business analysts) how we would design their new product in less than a week. The expression on their faces would be one of OMG! This dude is insane. (Though, “OMG” or “dude” wouldn’t be common parlance for at least another half decade). We look at paper prototyping now and we think how quaint. Yet, back in 1994, it was a radical departure from established practice. In those olden days, design wasn’t done the way it is today. Read the article A Bias for Making. Does your team have a bias for making? Tell us about it...

Conducting Usability Research for Mobile Apps

Mobile changes everything about how we conduct usability research. With the right strategy, we can quickly understand our users’ behavior, wherever they are. Join Cyd Harrell at the UX Immersion Mobile Conference, April 7-9 in Denver to learn the latest techniques for interviewing, gathering data, and involving your entire team. You’ll learn how to: Lead strong mobile-research evaluations Envision studies even at the concept stage Determine when to do (or not do) usability testing Use mobile-research tools to study users’ questions Recruit users for specific operating systems Involve teams and stakeholders in the research At Cyd’s workshop, Conducting Usability Research for Mobile Apps, you’ll participate in small-group and individual activities to hone your research and interview techniques. Wear comfortable walking shoes; you’ll need them for observing mobile users on-the-go. You’ll also dig into some diary studies to see what “research platform in your pocket” means. You’ll discuss: Designing a mobile-specific research plan Collecting user data with mobile devices Conducting user interviews on-the-go Adding research — without blowing budgets Cyd’s been doing remote research since 2007. When she was at Bolt | Peters she even developed methods to broadcast remote research sessions to observation teams. Today, as the UX lead for Code for America, Cyd regularly performs research on mobile phones from low-income residents through smartphone-happy elite populations. In short, she’s The Expert. So don’t miss her at UXIM14. A Tool No UX Designer Should Be Without One of the tools Cyd uses for remote usability studies is her document camera. It’s a great way to have remote teams participate and to permanently capture the study. Get your own IPEVO...

Dana Chisnell – Gaining Design Insights from Your Research Recruiting Process

[ Transcript Available ] Getting great participants for usability studies can provide invaluable insights for your design process. But if you aren’t doing your own recruiting, you could be missing out on additional important information. Dana Chisnell has learned that the best way to find great participants is to think of recruiting as bonus user research. Dana is the author of The Handbook of Usability Testing. In her virtual seminar, Gaining Design Insights from Your Research Recruiting Process, Dana shares her thoughts on recruiting, how to find the best participants, and what types of things predict behavior. The audience asked a bunch of great questions during the live seminar. Dana joins Adam Churchill to answer some of those questions in this podcast. How can you convince stakeholders not to use an agency for recruiting? How measurable is the difference in quality of the participants when self-recruiting? How can you get busy people to participate? What is the best way to approach recruiting users with disabilities? How do you recruit outside of your geographic location? Recorded: December, 2013 [ Subscribe to our podcast via ?This link will launch the iTunes application.] [ Subscribe with other podcast applications.] Full Transcript. Adam Churchill: Welcome, everyone, to another edition of the SpoolCast. Earlier this fall, Dana Chisnell joined us to present her virtual seminar, Gaining to Design Insights from Your Research Recruiting Process. Dana’s seminar, along with 115 others that teach us the tools and techniques you need to create great design is now part of the UIE user experience training library, soon to be unveiled as UIE’s All You Can Learn. Real...

Mobile UX Design That Delights

How often do you start researching a product, reading an article, or listening to a podcast on one device and finish up on another? Common, right? Well your users are doing it too, and if you’re not creating delightful, cross-platform experiences—you’re likely to lose them. The increasing use of mobile devices makes designing sites and apps more complex. To design for the user, you have to completely change the way you use to work and learn new tools, techniques, and patterns for success. We’ve created a conference that focuses on the skills you need to create pleasing experiences for your customers regardless of the device they use. At the UX Immersion Mobile Conference, you’ll be led by industry experts on an intense dive into game-changing, mobile UX challenges. Brad Frost will focus on establishing a practical foundation and workflow so your team can build responsive, adaptive interfaces. You’ll discuss how to use layout, image, and navigation patterns to design future-friendly experiences. Karen McGrane wants to help you transform existing content into packages that work for your CMS, people, and users. You’ll learn how to publish content to many devices using one, author-centric workflow. Mobile changes everything about how we conduct usability research. Cyd Harrell will let you in on the latest techniques for interviewing, gathering data, and involving your entire team. Ease into mobile prototyping with Nate Schutta and discover that building prototypes using JavaScript and jQuery isn’t a black art. Dabble at using HTML and CSS in a text editor to debug what you’ve built. You don’t even have to be a coder for his workshop! Dispel your...

Cyd Harrell – The Challenges of Usability Testing Mobile Apps

[ Transcript Available ] As much as we may like to pretend, there is nothing natural about usability testing. There’s always a level of concentration involved that likely wouldn’t be present in a natural setting. This “unnaturalness” is magnified when testing mobile applications. Users have to focus on things like posture and how they’re holding the device while trying to interact with it realistically. Cyd Harrell of Code for America, and formerly Bolt | Peters, has developed some clever hacks over the years. These techniques can be more effective, both in scope and cost as well as results, than a formal testing lab. Even something as simple as “hugging” a laptop with the screen angled away from you and using the built in camera can give fantastic insights into how a user will interact with a mobile device. The aim of these techniques is to provide an environment that’s comfortable when the user engages engage with the app during the test. Cyd has demonstrated a technique allowing the user to sit in a comfortable chair while a camera documents their activity. Avoiding distraction for the user in testing by taking the burden of concentration away results in much more accurate and useful data. Cyd is joining us in Denver, CO April 7-9 as part of the UX Immersion Mobile Conference. She will be teaching one of the daylong workshops along with 5 other amazing speakers. For more information about Cyd’s and the other workshops, visit uxim.co. Recorded: December, 2013 [ Subscribe to our podcast via ?This link will launch the iTunes application.] [ Subscribe with other podcast applications.] Full...