Beyond User Experience: Onward and Upward

By Luke Chambers Published: June 2, 2014 “One of the aspects that I enjoy most about the field of user experience is the constant injection of talents and perspectives from a long, eclectic list of other fields….” One of the aspects that I enjoy most about the field of user experience is the constant injection of talents and perspectives from a long, eclectic list of other fields, including library sciences, cognitive psychology, ergonomics, anthropology, industrial design, architecture, computer science, and game design to name a few. Many of these fields have been fundamental in defining the roles and processes that we use in modern UX design. However, this is a somewhat self-important way of thinking about user experience. While UX design is a popular and growing field, it’s certainly not the only career pinnacle for people working in digital design. Many people are transitioning or graduating to roles other than those in user experience, but there’s not enough discussion of the alternative career paths that people can pursue post-user...

Certification by UX Organizations: Is There a Business Case for This?

By Cory Lebson Published: May 19, 2014 “Creating a UX certification program would be a huge and expensive undertaking, and it is unclear what the cost justification for such a program would be.” I frequently receive email messages from recruiters, asking whether they can submit my name to their client for some UX job or other. I always like reading the job descriptions because they help me to stay current on what skills are most in demand in the field of user experience. However, one thing that is always a cause for concern is when UX job postings say “UX certification preferred” or, even worse, “UX certification required.” While, at least here in the United States, project managers have their well-established PMP certification and, a bit closer to User Experience, ergonomists can be board certified in professional ergonomics (BCPE)—there’s even a UX component of this certification—there is no broadly accepted UX certification. I understand that hiring managers want an easy litmus test to determine whether someone is a qualified UX professional. User Experience covers such a wide range of skills that it may be difficult for them to fully assess whether a candidate is a good fit for a job—particularly if managers are not immersed in User Experience...

Accreditation for UX Professionals?

By Chris R. Becker Published: February 24, 2014 “A growing number of jobs are going unfulfilled, and the skills that are necessary to fill them are shifting.” In an increasingly fast-changing marketplace, where commerce and the Internet are indistinguishable from one another, a growing number of jobs are going unfulfilled, and the skills that are necessary to fill them are shifting. As a rule of thumb, consider that 60% of the jobs that will be prevalent in 10 years don’t yet exist. Are educational institutions equipped to prepare UX designers for the workplace of the future as advances in technology outpace those in education? Should the UX community be pushing for levels of accreditation to verify that someone has the skills and education necessary to call himself or herself a UX designer? How can an employer ensure that a candidate meets their expectations for a role in user...