UIEtips: The Redesign of the Design Process

There are two kinds of work in the world: work we do alone and work we do with others. Working with others often requires meetings, which can be a waste of time and energy. Feedback from clients, stakeholders and team members is also critical for designers but at times terrifying and often missing a common language to share the feedback. Progress comes from understanding why something is the way it is, then examining how it meets or doesn’t meet desired goals. If you and your entire team can build a shared understanding of success through objective research and validation, you’ll start spending your time on the right work for your business and for your brain. This past UI18 conference focused on best practices and cutting edge techniques on advanced design processes in the areas of Lean UX, critique, and successful meetings in addition to other critical UX topics. Just imagine what you could do with over 13 hours of video and audio recordings from the inspiring talks and all the presentation slides and materials from the workshops. Get UI18 OnDemand for just $189 until January 16. Share all this UX goodness with your entire organization for this one low price. Here’s an excerpt from the article: Today, the best designs aren’t coming from a single designer who somehow produces an amazing solution. The best designs are coming from teams that work together as a unit, marching towards a commonly held vision, and always building a new understanding of the problem. These teams create their great designs without using any magic or special formula. They create great designs by applying...

UIEtips: LiRPPS – Lightweight, Research-Based Principles, Personas, and Scenarios – Part 1

In this week’s UIEtips, I look at key parts of the creative brief – personas, scenarios, and design principles. I explore what gets us bogged down in obtaining information needed for these three key parts, the consequences that occur when we ignore certain steps, and an approach to follow to get the necessary information to make good design decisions. Here’s an excerpt from the article: The brief consists of four simple components: the objective, 1-2 personas, 1-2 scenarios, and 1-2 design principles. The objective is what we’re working on (such as, “The billing information form”). The personas describe who the users are (“Nancy, our frequent purchaser”). The scenarios are the stories that describe how the personas will use our design and why (“using a new credit card for the first time because of an identity theft issue”). And the design principles are the tests we’ll use to tell if our design is great (“Only tell us something once”). Personas, scenarios, and design principles are reference tools for the work we’re doing. They act like razors that cut through passable designs, so we can focus on what could make the user experience great. Making them explicit helps everyone on the team understand the ‘why’ behind our decisions. When we’re creating our brief, we know where the objective comes from. It comes from where we are in the design of our project. But, where do the personas, scenarios, and design principles come from? Read the article: LiRPPS – Lightweight, Research-Based Principles, Personas, and Scenarios – Part 1 How do you go about involving your design team in the key parts of...

Conduct Better Meetings

Are you struggling with getting your design team organized on a project? Or do you want to make your kick-off meetings more effective and productive? Well we’re here to help you. In preparing for Kevin Hoffman’s full-day workshop, Leading Super Productive Meetings at the UI18 Conference in Boston on October 21, we gathered up a slew of free resources to share with you on this topic. But these resources are just the tip of the iceberg. You’ll get the rest of the iceberg at Kevin’s workshop where he’ll provide helpful content, eye-opening hands-on exercises, and valuable one to one interactions. You’ll leave the workshop excited to schedule and conduct your next meeting. Go look at Kevin’s workshop description and you’ll see what we mean. Here’s some reading about meetings Perspectives over Power: Habits of Collaborative Team Meetings – Jared M. Spool Jared discusses what makes meetings more effective than others. What Good Teaching and Meetings Share – Kevin Hoffman Kevin shares four simple, easy-to-remember guidelines about how to convey information. Kick Ass Kick Off Meetings: Part 1 – Kevin Hoffman Kevin explains the advance work that should take place prior to the kickoff meeting, and the type of questions you should ask your stakeholders. Kick Ass Kickoff Meetings: Part 2 – Kevin Hoffman In part 2, Kevin dives deep into a plethora of exercises to use in kickoff meetings including a design studio activity. Listen to what the experts say about meetings Leading Super Productive Meetings – Kevin Hoffman Kevin Hoffman believes that the culture of an organization, not whether the team is remote or not, is the biggest...