NUX Leeds – 30th September

The next Leeds event is due to happen on 30th September at the usual place of the Round Foundry Media Centre. If below applies to you or you want to find out more then come along it’s free! Tired of working with solutions from clients and business stakeholders? Want to be able to show them how to reframe their thinking to focus on problems and opportunities? This interactive session will give practical advice and examples of innovation and lateral thinking techniques as well as charting our journey as an internal team in a large organisation, fighting the cause for creativity and innovation. ‘Innovation – it’s not just a process, it’s a way of life’. One of the Leeds NUX organisers, Kimberley Bottomley will be talking about her experiences working at Aviva The event is sponsored by SimpleUsability, who will provide light refreshments during the evening. Get your tickets before they sell out...

UX Challenge: how to choose the right approach (Guest blog from Ian Franklin Freelance UX Consultant)

Introduction In May we (WhatUsersDo http://www.whatusersdo.com/) were invited by NUX (Northern User Experience) to run two workshops in Leeds and Manchester exploring how User Experience and Digital Professionals select the right usability testing methodology and tools (given a series of challenging research objectives). (Original post about event) As well as being fun the workshop proved really insightful – seeing first hand how and why professionals select one method over another lead us to conclude: - very few people have real experience of the methodologies available - (as a result of the first point) misconceptions abound around the suitability of many approaches - lab-based testing scored relatively poorly (there’s a league table below) given its maturity.  About NUX NUX events are run regularly and give UX professionals the opportunity to network and share ideas. You can find details of NUX here: http://northern-user-experience.org/ Many thanks to Code ComputerLove (http://www.codecomputerlove.com/) in Manchester and Simple Usability (http://www.simpleusability.com/) in Leeds for hosting the events and the excellent facilities and refreshments that they provided. We were very grateful to be asked to run the workshops. How we did it The events usually have a speaker or two on a relevant topic and our aim was to deliver interactive sessions which gave people the space to share their experiences of usability testing. First we did a short presentation on the What Users Do remote video method and other similar methods that are available. This prompted a whole group discussion on who had used what methods, how often and what their experiences were. Having got people thinking we split the audience into small groups and gave them...

Get out of the lab and into the real world

I worked on a wonderful project recently that really made me question my default approach to user research. It was a reminder that we should keep changing our approach to projects and be continually trying new tools and techniques. I’ve written all about it over at UX Magazine. I gave a presentation on the topic at UXCambridge , here are my...

An assortment of links

Every week there’s an assortment of links shared around the cxpartners studio. I thought it would be worth posting a selection to our blog occasionally. Curious Rituals is a research project conducted by Nicolas Nova (The Near Future Laboratory). It’s all about gestures, postures and digital rituals that emerge with the use of digital technologies. Electrolux Design Lab has some fun projects, with some interesting approaches documented in the development blogs of the designers. SixUX is a daily dose of six second ui transitions and animations. Sketchplanations explaining one thing a day in a sketch. The Just Copy Amazon fallacy A nice idea for urban planning: African bus routes redrawn using cell-phone data. Jakob Nielsen has written an article on the pace of UI and over/under signalling. Futuristic user interfaces. I’ll leave you with a technique for producing ideas from James Webb Young. 1. Gather raw material 2. Digest the material 3. Unconscious processing 4. The a-ha moment 5. Idea meets reality. and finally No Email Day from the folks at...

NUX Manchester – 3rd June – Usability Testing in Your Toolbox- Double Bill!

Welcome to June’s NUX Manchester event We have 2 talks on at the next event, covering very different techniques in user testing.  Book your place now  http://nux-manchester-june.eventbrite.co.uk/   1.  Usability Testing in Your Toolbox In this interactive session the various types of usability testing will be explored. The aim is for people to share experiences of usability testing methods, how they have changed their testing approach and what they want from new testing methods. As technologies evolve and user groups expand it is questionable if usability testing methods are keeping pace. After a very short demonstration of unmoderated remote usability testing  people will break into small discussion groups and will be set a usability testing challenge to focus their discussion around methods. In a feedback session people will be asked to share usability testing knowledge and what they want in future   About the speakers…   Lee Duddell (WhatUsersDo) Lee is the founder of remote testing service WhatUsersDo (that includes O2, Standard Life, Virgin Atlantic and BT amongst its clients).   Ian Franklin (IFonly Consulting) Chartered Psychologist and Ergonomist who first got interested in UX in 1984 when it was called HCI. Ian did user centred design on many large projects in the public and private sector; moving from software to e-government. Ian is now self-employed working as a freelance UX researcher and usability analyst.     2. Think Out Loud Protocol – are we doing it right? Think out loud protocol is still by far the most used method to obtain data in a usability test because the method gives a lot of data. However, studies show that...