Adapting Scrum to a UX Model

By Anindya Sengupta Published: July 7, 2014 “Agile methodology—more specifically Scrum—is an increasingly popular approach to increasing the speed of software development while maintaining flexibility.” Agile methodology—more specifically Scrum—is an increasingly popular approach to increasing the speed of software development while maintaining flexibility. Scrum works well when an entire team is collocated. Real-time communication happens between team members during daily Scrum meetings. But assume part of a team is operating in a different role, from a different location. Sound challenging? In this article, I’ll try to answer some common questions about user experience and Scrum by exploring the challenges a Development team faced when working with a separate UX team on a Scrum project. I’ll also provide recommendations for UX teams that are part of a Scrum team. While the information in this article reflects my experience working with my clients, confidentiality prevents my discussing specific situations, so I’ll instead present a scenario that is based on some challenging situations that I’ve actually encountered in my work. This scenario resembles real situations from a very successful project on which the UX team was not colocated with the rest of the Scrum team. I hope this article will be useful to both UX professionals and software developers working on Scrum...