Hints and tips

UX learnings from Base38

Throwing Light on Dark UX with Design Awareness

July 7, 2014

In my article “The Elements of Video Gambling Experience,” I described the clear sense of manipulation that exists in the asymmetrical relationship between what a player expects and what he or she gets from slot machines. The promise of riches are on one side and reality is far away on the other. In between, there is Dark UX: the lights, the visual tricks, and user research applied to mask odds that are stacked against winning.

Dark patterns or Dark UX exists in e-commerce experiences as well, thanks to strategies such as item pre-selection that boost conversion rates by leveraging psychological bias. What’s the difference between this kind of…read more
By Marc Miquel

             

Adapting Scrum to a UX Model

By Anindya Sengupta
Published: July 7, 2014
“Agile methodology—more specifically Scrum—is an increasingly popular approach to increasing the speed of software development while maintaining flexibility.”

Agile methodology—more specifically Scrum—is an increasingly popular approach to increasing the speed of software development while maintaining flexibility. Scrum works well when an entire team is collocated. Real-time communication happens between team members during daily Scrum meetings. But assume part of a team is operating in a different role, from a different location. Sound challenging? In this article, I’ll try to answer some common questions about user experience and Scrum by exploring the challenges a Development team faced when working with a separate UX team on a Scrum project. I’ll also provide recommendations for UX teams that are part of a Scrum team.
While the information in this article reflects my experience working with my clients, confidentiality prevents my discussing specific situations, so I’ll instead present a scenario that is based on some challenging situations that I’ve actually encountered in my work. This scenario resembles real situations from a very successful project on which the UX team was not colocated with the rest of the Scrum team. I hope this article will be useful to both UX professionals and software developers working on Scrum projects.

Mercedes-Benz Unveils Self-Driving ‘Future Truck’ on Germany’s Autobahn

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If the idea of a self-driving car strikes you as just another intriguing future tech trend that may never make it to the mainstream, put that thought out of your mind — the latest from Mercedes-Benz indicates that self-driving autos are here to stay

Daimler, the parent company of Mercedes-Benz, unveiled a demonstration video of its Mercedes-Benz Future Truck 2025 on Friday, showing the vehicle driving on its own at high speeds on Germany’s autobahn

Using a system the company calls the Highway Pilot, the human driver is able to switch control of the truck to the vehicle’s embedded system and ride hands-free as a passenger Read more…

More about Cars, Robots, Auto, Future Tech, and Autonomous Car

Collective #123

Smarty Pins * Intense Images * Google I/O 2014 Videos * Flat Star Wars Icons * Select or Die * Devicons * deb.js * simpl.info

Usability Tip: Interfaces Need Rhythm

July 3, 2014

The overall presentation of a site must be clean and professional in order to gain user’s trust. Consistent and easy-to-use interfaces help users concentrate on the content and flow through the rhythm of browsing. In e-commerce, when that rhythm stops due to any uncertainties, it can deter users who will in turn defer back to in-store or phone help—or give up on a business transaction all together.

I recently made an in-store purchase at Old Navy and opened up a credit card there. My store experience was very good; I was greeted by friendly face who told me all about the current sales and took me through a speedy card application process.

That experience was quickly uprooted and…read more
By Tammy Guy

             

Android L Is a Game Changer for Developers

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In our latest Ask a Dev video, Android engineer Justin Holmes discusses the big changes that have come with Google’s Android L announcement at last week’s Google I/O.

The newest version of Android, codenamed Android L for now, will bring developers 5,000 new APIs, a new application runtime, 64-bit support and Material Design.

Material Design is an entirely new design language for phones, tablet, and the web. It cements Google’s focus on cross-platform design, which allows for more consistent user experiences.

And for times when you need a little extra juice, the Android L release also introduces Project Volta, which improves battery life and adds a battery-saving mode. Read more…

More about Tech, Apps Software, Dev Design, Gadgets, and Ask A Dev

Keele

Responsive one pager for Canadian digital agency ‘Keele’. Responsive text on mobile is a bit small and perhaps the overall design could breath a bit more.

2013 on Ustream

Excellent load transitions and parallax scrolling as you navigate through this 2013 annual report for UStream. The statistics are presented well, not to mention they are impressive themselves. The ‘Tech Insights’ section is quite unique with it’s lef…

You Can Actually Play Tetris on This T-Shirt

Some computer games fade into the history books of technology. Then there are games like Tetris, which endure for decades, defying advancements in computer graphics and processor speeds to gain new players every year.
To celebrate the 30th anniversa…

UIEtips: 6 Tips for Organizing Sketched Artifacts

Sketching plays a vital role in UX design. It’s how we put a visual component to our ideas, communicate with others, and document our process. But how to organize and hold on to these sketches isn’t always as organized as we like. Below Nathan Curtis shares six tips on organizing sketched artifacts. Some are simple […]

Persona Grata:Welcoming users into the interaction design process

July 2, 2014

In my experience as an interaction designer I have come across many strategies and approaches to help increase the quality and consistency of my work, but none is more misunderstood or misused than the persona.

Personas have been in use since the mid ‘90s, and have gained widespread awareness within the design community. As for adoption, many say they use personas, but few designers I’ve met actually use them as a part of their core creative process. Those who do use personas often implement them infrequently.

For every designer who actually utilizes personas, I have found that there are even more who strongly oppose them—finding personas useless or even detrimental to their design work. I once felt this way, too, seeing personas as a silly distraction from the real work at hand. That all changed when I witnessed them being used properly to their full potential.

read more
By Shlomo Goltz

             

Persona Grata:Welcoming users into the interaction design process

July 2, 2014

In my experience as an interaction designer I have come across many strategies and approaches to help increase the quality and consistency of my work, but none is more misunderstood or misused than the persona.

Personas have been in use since the mid ‘90s, and have gained widespread awareness within the design community. As for adoption, many say they use personas, but few designers I’ve met actually use them as a part of their core creative process. Those who do use personas often implement them infrequently.

For every designer who actually utilizes personas, I have found that there are even more who strongly oppose them—finding personas useless or even detrimental to their design work. I once felt this way, too, seeing personas as a silly distraction from the real work at hand. That all changed when I witnessed them being used properly to their full potential.

read more
By Shlomo Goltz

             

Tim Brown – Helvetica is the Neue Black

When you break down written language, it’s really just a carefully crafted set of tiny symbols. It’s easy to dismiss these meticulous creations in daily life as simply, reading. The shape, readability, and size of these symbols are all factors in effectively communicating ideas, and have been for thousands of years. In essence, typography itself is more than just picking a font.

Strengthen Your UX Skills with These Tools and Techniques

At the User Interface 19 Conference in Boston, October 27-29 you’ll learn new techniques and skills to make you a stronger UX Designer. Plus we’ll give you the tools to use at the conference and afterwards with a designer’s toolkit when you register by Thursday, July 3. Choose two workshops from these leaders Mobile design Luke Wroblewski Design process […]

Interface Moss

A rolling stone gathers no moss.1

Publilius Syrus

When software in a particular category stops rapidly evolving and its interface begins to develop along a set of accepted patterns, designers begin to decorate. Decoration is a luxury, it is something…

Using Post-Service Personas to Design Closure Experiences

June 27, 2014

Last year I wrote an article about closure experiences and the importance of offering your users a way to bring a satisfying end to their relationship with your service if and when that time comes. To make it easier to envision and design these types of experiences, I’d like to take a look at how personas can be used to improve closure experiences in our designs.

Sourcing data from market research and happy current customers does not reflect a true story of users, as it misses critical insights from recently departed customers. Post-Service Personas aim to improve that situation by considering the emotions of a user after they leave a service or product relationship. The technique is designed to highlight the…read more
By Joe Macleod

             

How to Use Persona Empathy Mapping

June 27, 2014

“No one cares how much you know, until they know how much you care”-Theodore Roosevelt

Empathy: it’s a buzzword in the UX design world. Everybody’s doing it! But what exactly are they doing? There isn’t a quick “Empathy Filter” that we can apply to our work or our team, no formula to pump out results, and no magic words to bring it forth. There is, however, a simple workshop activity that you can facilitate with stakeholders (or anyone responsible for product development, really) to build empathy for your end users. At Cooper, we call it Persona Empathy Mapping.

Empathy mapping helps us consider how other people are thinking and feeling. Typically, research notes are categorized…read more
By Nikki Knox

             

Interactions that Change the Way Customers Make Choices:Innovative interaction design insights from the Design for Experience awards

June 27, 2014

Shopping for new eyeglasses can be a frustrating experience. Of the scores of frames lining a purveyor’s wall, none have lenses with your prescription. Squinting at yourself in the mirror won’t give you a real sense of what a pair looks like on your face.

In an effort to improve the experience, LensCrafters and SapientNitro decided to alter the way customers interact with the mirrors in their stores, winning the a Design for Experience award in the Interaction Design Innovation category.

 

A team of designers,…read more
By UX Magazine Staff

             

UX I/O: Prototyping Interactive Objects Workshop

Adaptive Path Experience Designers Scott Sullivan and Evi K. Hui are teaching this workshop August 16-17, 2014 at our Design Studio on Pier 1 next to the Ferry Building. Click here to register for this workshop. Workshop Details: As we are integrating digital capabilities in to our physical environment, the tools of designers are beginning […]

NUX Leeds, 28 August, Designing usable number entry interfaces

NUX Leeds returns with beer and pizza provided by our sponsors ebuyer and SimpleUsability from 6pm onwards and Sarah Wiseman’s talk at 6.30pm. For years research has been conducted in the field of text entry, and has led to some innovative designs for alphabetic text entry interfaces, but little attention has been paid to the […]

Wastronauts Media

Some neat CSS load transitions in this responsive one pager for ‘Wastronauts Media’ from Southampton Hampshire, UK. Such an awesome touch with the browser tab saying “Are you still there?” when you start browsing other tabs. Although not tested, I see there is an option to send them a voice message on the site, nice […]

Transform Customer Experience By Rethinking Your Ecosystem

June 25, 2014

Improving customer experience can increase annual revenue by more than $1 billion for large wireless service providers, airlines, and hotels—and by tens of millions to hundreds of millions of dollars for firms in other industries. But despite these benefits, only 11% of brands earned an “excellent” rating in Forrester’s annual Customer Experience Index study.

What’s holding companies back? As brands go to new lengths to transform their customer experience, their own ecosystems are working against them. That’s because most businesses—even young ones—were conceived with inside-out guiding principles, like reducing costs and optimizing operational efficiency, rather than putting customers’ needs first. For example, one Fortune 500 company’s decision to cut costs by outsourcing transactional data made sense years ago as it promoted its low-cost services, but today…read more
By Rick Parrish

             

About Me

Accomplished, self-reliant creative industry ninja for well over a decade, with a solid knowledge and insight to a wide range of web/UX and creative skills. I have high expectations for the results of my labour. I am confident in my ability to produce, and while I prepare for the worst, I do the work necessary to tilt the odds so that the best will happen. Lifelong design & media industry geek. Ardent traveller. Relentless optimist. Fanatical gamer.

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