Better UX Internships

By Jim Ross Published: March 10, 2014 “An internship is a great way to get into the field of user experience, but internships are often failures—for both the intern and the hiring company.” An internship is a great way to get into the field of user experience, but internships are often failures—for both the intern and the hiring company. Why? The hiring companies often don’t have a plan for how to use their interns, and interns often don’t know how they can contribute or where they fit in. Whose fault is this? Both the intern and the hiring company are responsible for ensuring that an internship is meaningful and rewarding. Yet many companies hire interns without any plan for how to use them. They may think, We have a lot to do around here. We could use an intern. They then hire an intern without planning how to use that person and realize that it’s difficult to find things for the intern to do. So the intern either sits around underused or does a lot of busywork. Thus, the internship becomes a bad experience for both parties, and the company may think twice about ever hiring an intern again.

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