Trainee UX Consultant (Bristol or London)

Position summary Our Trainee UX Consultants help us deliver great work by injecting energy and fresh ideas into our business. We want our Trainees to learn the fundamentals of UX consultancy and progress beyond their 6 month contracts to join us permanently as UX Consultants.   Why it’s important to the business We know that by investing in our Trainees, training them in our way of working, and educating them in the practicalities of user-centred design, we can grow our own fantastic UX consultants.   Hiring notes Collaboration and team working and will be key in this role, but we’ll also want to know you can work independently. We value people who show a passion for good design, strong attention to detail, and great written and spoken communication skills. We look for these qualities in their portfolios and in how they present their work. You’ll probably have a university degree in one of the following areas: Design, Interactive Media, Psychology, Computer Science or HCI. We’ll also consider graduates from any discipline who can demonstrate the relevant skills, or other candidates who can demonstrate academic knowledge and some practical experience of user experience methodologies and practices, including user-centred design. We’ll need you to have the right to live and work in UK.   Performance objectives Our aim for your 6 month traineeship is for you to get involved in all of the core activities of the UX team at cxpartners. Although we’ll get you working on client projects from your first day, we don’t expect to be able to charge your time to our clients until you’ve been here for...

Job vacancy: Junior UX Consultant

We have a new, full-time position for a Junior UX Consultant in our London office Our UX Consultants work in small teams with visual designers, front-end developers and our clients to come up with designs that make a difference. Like us, you’ll love that collaboration, and have a passion for great, user-centred design. We’ll ask you to help deliver a wide range of user experience (UX) projects with existing clients, including: Working with teams to design innovative digital products, using methods that include wireframing and collaborative design. Participating in both internal and client workshops. Playing an active role in those workshops, sketching, and sharing ideas early in the design process. Using research to help gather insights about the users of the products we’re designing. Bringing fresh ideas to the cxpartners studio. We’ve offices in London and Bristol, and are looking for consultants in London Your experience A university degree, probably in one of the following areas: Design, Interactive Media, Psychology, Computer Science or HCI. We’ll also consider graduates from any discipline who can demonstrate the relevant skills. Academic knowledge and some practical experience of user experience methodologies and practices, including user-centred design. This might include wireframing or other prototyping methods, usability testing, expert reviews or design workshop skills. A least one year’s work experience, in a UX or related role. The ability to explain your ideas clearly, referring to general or project-specific design principles. Evidence of client relationship and/or consulting skills. Great organisational skills and attention to detail. The right to live and work in the UK.   In return, we’ll offer you a great package with a bonus...

Job Vacancy: IT Manager (Bristol)

 Position summary The IT Manager helps cxpartners deliver great work by understanding staff’s goals and behaviour and by identifying and deploying tools that facilitate more effective and efficient ways of working and collaborating within cxpartners and with our clients and business partners. The IT Manager also oversees data security, backups and disaster recovery at cxpartners.   Hiring notes We value the ability to measure outcomes (to demonstrate work is more effective or efficient) and deliver return on investment. We want evidence of the ability to listen and focus on human needs rather than gizmos: to begin by listening and understanding the needs of staff within cxpartners, to communicate clearly and get buy-in from staff. The solutions this person favours should be simple, flexible and future oriented. Coaching and supporting staff will be key in this role. cxpartners’ staff should feel the IT Manager helps them get more out of technology and improves their working environment by making it easier to do the work they’re asked to do.   Performance objectives 1. Simplify file sharing and project management. The primary objective during the first year is to establish a standard set of processes for sharing files and managing projects and thereby save time and improve access to documents. In the first month, talk to staff in all functions within the company to understand their needs, constraints and behaviours and to establish a framework for measuring the benefits of a new system. In the first three months, to make baseline measurements, to identify and pilot the tools, and to select a solution that gains enthusiastic buy-in from staff. In the first...

Job vacancy: User Experience Director

Bristol or London Job Description Our User Experience Directors (UXDs) ensure we deliver fantastic work to our big name clients from a range of industries. As the senior UX practitioners in a user-centred design business, they are at the heart of everything we do. We ask them to set the vision for, and oversee the delivery of, our projects. Our projects are varied and range from strategic design research through to full website redesign and build, and we’re fortunate to work on projects that are interesting, innovative and user-centred. Our clients engage us because they value our excellence, our honesty and our expertise. We ask our UXDs to build the senior client relationships within the business. You’ll get the chance to help our clients gain real business insight and make a measurable difference to their worlds. As a UXD, you’ll be leading and mentoring a cross-disciplinary team of talented and motivated practitioners. You’ll help to set and communicate clear goals for projects, and ensure team members understand their own roles and responsibilities. In particular: Work with clients to help them use digital to best effect and meet their users’ needs through the delivery of excellent, innovative services Manage a number of existing client relationships, providing the senior client relationship and ensuring a high level of client satisfaction Take overall responsibility for the quality and UX focus of delivery. Take ownership of, and lead projects for, your clients. Take day-to-day responsibility for UX activities, from shaping and overseeing deliverables to hands-on production, for example: Evaluating user needs, preference and performance, for instance by conducting usability tests, research, expert reviews and...

We’re looking for a Senior UX Consultant (Content Strategy)

Job Description This is a new, full-time position for a Senior UX Consultant who is comfortable and confident leading UX projects. We’ll ask you to take particular responsibility for the development of our Content Strategy product, and the delivery of Content Strategy as part of wider UX projects. We’ve got offices in Bristol and London (Gray’s Inn Road); we’re open to applicants in either location. In particular, we’ll ask you to: 1. Develop and share our content strategy product Develop and promulgate best practices in content strategy, including setting quality standards, implementing reviews and making process improvements. Work with our User Experience Directors (UXDs) to spot opportunities to improve content for our clients at both a strategic and detailed level. Work with UXDs to advise clients on what it takes to create, distribute, govern, and maintain content. Share best practices and latest thinking about content strategy with colleagues, including attending and presenting internal knowledge sharing sessions and developing and delivering internal training around content strategy. Create and own a plan for the development of our content strategy product; regularly attend Board Meetings to present this plan and drive it forwards. Make use of appropriate research materials to ensure your skills and knowledge remain current. Represent cxpartners, and in particular our content strategy product, on the global UX scene; attend and speak at conferences; write articles and blog, both for us and for others. Our writing appears regularly in Smashing Mag, Net and the like. 2. Deliver Content Strategy projects Shape the content strategy across large-scale digital projects from initial strategy, to implementation, and post-launch optimization. Collaborate with project teams...