A little known factor that could have a big effect on your next usability test
Usability testing is widely accepted as the de facto method for finding usability problems with a user interface. However, test sessions can suffer from a significant observer effect. This article describes some of the evidence for the observer effect along with some suggestions for ameliorating it.
Accomplished, self-reliant creative industry ninja for well over a decade, with a solid knowledge and insight to a wide range of web/UX and creative skills.
I have high expectations for the results of my labour. I am confident in my ability to produce, and while I prepare for the worst, I do the work necessary to tilt the odds so that the best will happen.
Lifelong design & media industry geek. Ardent traveller. Relentless optimist. Fanatical gamer.
